The routes were marked clearly with maps and historical information boards. Armed with umbrellas snapping photos along cleared defined paths and stone walls gave many photo opportunities. The first stop was the New York mini “Grand Canyon”. Entrance was free and yet the park was practically empty. The park was open for easily accessible areas but many spots were fenced off for safety. added more to this visit than it took away. I don't think we'll be back and wouldn't recommend it to others until they dial in their level of service to match their prices.Ĭold rainy wet December day. The next morning, we were sternly spoken to by several staff on our way back out with our gear (which was one pair of 80cm skis for our young child). But we returned one evening and were told that no one was available and to just take our skis up to our room, which we did. The lodge offers complimentary ski and board storage, which is helpful. Lift ticket and rental prices were reasonable otherwise as well. Kids 6 and under ski for free, which was great. The mountain was in decent shape given the recent warm weather but many lifts were old and slow. The shuttle to the mountain was mostly convenient but randomly went on "lunch break" without coverage and would leave people standing for 30 minutes. The water park was fun for the younger kids but a bit boring for the teenagers. It took considerable time for that to get cleaned because the door handle to the balcony was broken and the bolt lock required a special key that only certain maintenance staff had. When we were finally let in, we found that-despite it being unsafe-previous guests had been on the balcony because there was vomit and a towel out there (pic attached). We arrived at the lodge to find our room had been locked from the inside and needed maintenance to break in for us. I do not believe we were provided any price reduction or credit for this change in room condition. We booked a room with a balcony in advance and were informed shortly before arrival that all balconies were off limits because they had been deemed unsafe. All the elements for a 5-star experience were in place but execution came up short all around.
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